Merci’s eclectic background, natural curiosity, and passion for supporting the development and self-mastery of others have given her an incredible ability to build sustainable leadership and learning communities.
Her relevant experience involves facilitating coaching and trainings for New York (NY) State Agencies, the NY State Legislature, several school districts and non-profits, the employee assistance programs of the Capital Region and Magellan Health. She also coaches and train for Time Warner Cable and others major companies including Flight Centre, Hewlett Packard, the US Department of Labor, Federal Environmental Protection Agency, Colgate College.
Also as the former Global Training Director for the virtual, International Coach Academy, she taught and mentored 100s of coaches specifically the core competencies of the coaching process. She also leveraged her unique coaching model with both a self-published book, Doormat to Diva© Taking Center Stage in your own life which she speaks about on a regular basis.
Her collective experience in an international environment with such topics as engagement, leadership, emotional intelligence, behavioral and motivational Interviewing, coaching processes and techniques enhances her people development acumen across various organizational constructs. These include learning management systems and media – from creating online training platforms and materials to face-to-face training and facilitation, and executive and team coaching.
Watch this video to learn more about Merci’s coaching style, techniques, tools, and background. Discover what challenges she most enjoys in her work with clients, and what she is passionate about.
“Merci is an excellent sounding board, confidant and mentor for our senior staff members having difficulty assimilating into our corporate culture. This resulted in a manager who listens better to their employees, appreciates the work of others and communicates clearly and effectively with staff at all levels of the organization.”
–Kelli Schreivogl, Director of Human Resources, Capital District Transit Authority
“I have worked with Merci for 4 years now and consistently get compliments from our clients on how “brilliant,” “insightful” and “understanding” she is. I would recommend her services to anyone wanting a professional, experienced and inspiring coach who has a genuine focus on partnering with her clients to unlock their inner potential.”
–Kate Wan, Director, Trade Secrets Business Consultants
Merci works with folks who ‘want’ to be shaken to the bone so they can get to their souls offering a rich blend of coaching, mentoring, support and healing (yes, healing).
- New leader Integration,
- Managing Change
- Coaching Skills for Managers.
- Creating a self-managed workplace
- Communicating effectively
- Building and sustaining awesome teams
- Encouraging accountability and self-motivated employees.
- Resolving conflict
- Dealing with Difficult People
Education / Certifications
- International Coach Federation Master-Certified Coach
- BA in education – SUNY New Paltz
- Certified as a paralegal – Adelphi University.