Our recent webinar, Conversations that Connect: From Basics to Breakthroughs, brought leaders together to explore one of the most powerful — and often most challenging — aspects of leadership: communication. Guided by Lissa Qualls, MCC, participants discovered how clarity, empathy, and presence can transform everyday and high-stakes conversations into opportunities for trust and growth. Through real examples and live coaching, attendees learned to listen with openness, frame questions that invite understanding, and navigate sensitive topics with confidence and composure.

The session concluded with a reminder that effective dialogue isn’t just a skill — it’s a way of leading. By showing up with curiosity and authenticity, leaders create the conditions for others to speak honestly, engage deeply, and contribute their best. Those who joined walked away with practical tools, a renewed sense of connection, and a complimentary Leadership Playbook to continue developing conversations that truly connect.